Returns & Exchanges
At Uno Alla Volta, we want you to be completely delighted with your unique handcrafted treasures. If you are not entirely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.
Initiate Your Request
Contact our artisan support team or visit our online portal to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all certificates of authenticity and tags are included to prevent damage during transit.
Affix Shipping Label
Print your prepaid return shipping label provided by our team and securely attach it to the outside of your package.
Receive Refund or Exchange
Once our artisans inspect the returned item, we will process your full refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing